Terms and Conditions

iHunter – Terms and Conditions

  1. Introduction

These terms and conditions were last updated in May 2021.

These terms and conditions apply to your use of our “website” (iHunter.co.uk) and any product you may purchase from our website or the website of a third party seller. If you do not agree to these terms and conditions, please do not use our website and/or make any purchases from our website.

  1. Who we are

We are EyeHunter Ltd, a company registered in England and Wales under company number 11737731, with registered office at 192 Ashburton Rd, Hugglescote, LE67 2HD. We trade as “iHunter”.

iHunter is an online shop specialising in air guns and air gun accessories, including pellets. We also provide a marketplace for third-party sellers to advertise and sell their products on our website.

We can be contacted at the following email address: info@ihunter.co.uk.

Throughout these terms and conditions, we may refer to ourselves as “we” or “us”.

We may update these terms and conditions from time to time, so please check back regularly to ensure you are aware of the most current terms and conditions that apply to you.

  1. Your use of our website

You have permission for temporary use of our website, but we can withdraw or change our service at any time without telling you and without being legally responsible to you.

You must treat all identification codes, passwords, and other security information as confidential. If we think you have failed to keep confidentiality, we are allowed to disable any security information (including your passwords and codes).

If you allow anyone else to use your login details on our website, you must make sure that they read these terms first, and that they follow them.

You must be over the age of 18 to use our website and make purchases from it. If you provide your account details to the website to someone else, it is your responsibility to ensure they are over the age of 18.

Only use the website as allowed by law and these terms. If you do not, we may suspend your usage, or stop it completely.

No material on the website is intended to contain advice, and you should not rely on it. We exclude all legal responsibility and costs for reliance placed on the website by anyone.

This website contains hypertext links to websites operated by parties other than iHunter or its associated companies. We do not control such websites and is not responsible for their content. Our inclusion of hypertext links to such websites does not imply any endorsement of the material contained on these websites or of their owners.

By accessing this website, you are deemed to have accepted all of the terms and conditions that apply to its use. We reserve the right to alter these terms and conditions at any time and it is your obligation to check to find out if changes have been made. If you do not agree to obey these terms and conditions, then you must stop using this site immediately. If any of these terms and conditions shall be held to be invalid or unenforceable, it shall not affect the enforceability of any of the remaining provisions.

  1. The intellectual property contained in our website

All product names mentioned herein are the trademarks of their respective owners. Some documents may contain other proprietary notices and copyright information relating to that document or organisation. You agree that iHunter has not conferred by implication, or otherwise, any licence or right under any patent, trademark, or copyright (except as expressly provided) of iHunter or of any third party.

All rights, including copyright, in the content of these webpages and any photographs that may appear on the website and all database rights in iHunter’ database, are owned or controlled for these purposes by iHunter or the party credited as the poster of the information.

All iHunter trademarks, names, and logos are the proprietary marks of iHunter or its associated companies. All website designs, graphic designs, style templates, icons, HTML codes and all other elements relating to the design, function, or operation of iHunter are the property of iHunter and may not be used in any manner without the express written permission of iHunter. Marks identifying third parties are owned or licensed by those third parties or their associated companies. Nothing in these terms and conditions in any way confers on you any licence or right under any trademarks, names, or logos of iHunter or any third party. All goodwill arising in connection with the name iHunter and the logos for iHunter shall belong to iHunter.

You may view pages within the website and print out a copy of the contents for personal, non-commercial purposes. You may not otherwise copy, reproduce, redistribute, download, adapt or alter any material contained on the iHunter website without our express written permission. This does not apply to downloading targets from our website, which you may use alongside our products, and do not fall within this restriction.

If you breach these terms, you lose your right to use our website, and must destroy or return any copies you have made.

  1. Our liability when you use our website

We do not guarantee the accuracy of material on our website.

As far as legally possible, we exclude legal responsibility for the following:

  • Any loss to you arising from your use of our website whether due to inaccuracy, error, omission or any other cause, and whether on the part of us, or their servants or agents, or any other person.
  • Any liability to advertisers, readers and users of any kind
  • Loss of income, profit, business, data, contracts, goodwill or savings

We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statutes.

We do not exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.

We assume no responsibility for and disclaim all liability for any errors or omissions on the website or in any other documents or sites which may be referred to or linked to by this website.

 

The information (text and images) contained on this website is for informational purposes and is published in good faith. Whilst every care has been taken in its preparation, we do not make any warranties nor representations as to its accuracy or reliability. We neither accept nor assume any reliability in relation to the contents of these pages, and they should not be relied upon as accurate. In no event do we accept liability of any description including liability for negligence for any damages whatsoever resulting from loss of use, data or profits arising out of or in connection with the viewing, use or performance of this website or its contents. We do not under any circumstances accept responsibility for the accuracy or otherwise of any advertisement or message published on our website.

The pages contained in this website may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may, at times, be out of date. We accept neither responsibility for keeping the information in these pages up to date nor liability for any failure to do so.

We may at any time vary the technical specifications of its website (or any part of it) for any reason.

In addition, maintenance on the website will be carried out from time to time, but in doing so we shall attempt to keep the disruption to a minimum.

  1. How to behave when using our website

If you do anything which is a criminal offence under a law called the Computer Misuse Act 1990, your right to use the website will end straightaway. We will report you to the relevant authorities and give them your identity.

Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material.

You must not try to get access to our website or server or any connected database or make any ‘attack’ on the website. We won’t be legally responsible to you for any damage from viruses or other harmful material that you pick up via our website.

You are allowed to make a legal link to our website’s homepage from your website. We can end this permission at any time.

You must not suggest any endorsement by us or association with us unless we agree in writing.

Links from our website to other websites are for information only. We don’t control them and don’t accept responsibility for other websites, or any materials found upon them or any loss you suffer from using them.

  1. Making purchases on our website from us

We offer a range of products for sale on our website. These will be as advertised on our website from time to time.

We do our best to ensure that the information on products and services for sale is accurate, however, we cannot guarantee this and are not responsible for any differences in appearance, colour, or texture.

When you place an order on our website, this does not mean that your order is guaranteed. When you place an order, you are making an offer to us to purchase our products or services. Your order is only confirmed when we send you a confirmation email and, at this point, a legal contract is formed between you and us.

We may not be able to accept your order if:

  • The product you have ordered is out of stock
  • There is an issue with your payment
  • There has been a pricing or description error on the website, regarding the product or service
  • We cannot validate who you are

We may change the prices on our website from time to time, without notice to you. We may also discontinue products or services, without any such notice.

Where we have obtained products or services for sale from a third party, they are free to change the specification, availability or pricing of those products or services, and we are not liable for such changes.

When you place an order on our website, and reach the ‘checkout’ stage, you will be advised of delivery timescales. Please note that delivery timescales are estimates only and are not guaranteed delivery times. We are not liable for late deliveries where this is due to the fault, error, or delay of the carrier.

If you wish to cancel an order placed on our website, please contact us immediately to do so. If we have dispatched the order, you will be required to return the order to us (at your cost), and we will then refund the product cost to you.

If we have not dispatched the order, we will do our best to cancel the order before it is dispatched and provide you with a refund. If this is not possible, the process above will apply.

There are certain products sold on our website which may be contrary to the laws and regulations of some countries. By using our website and purchasing from us, you confirm that you are legally permitted to purchase these products in your country of residence. We are not responsible for customs charges, duties, fines or breaches of local law or regulations if you have not adhered to this requirement.

If your order is returned to us by customs authorities or other government authorities, we will refund you the cost of the order (minus delivery charges).

If your order is retained by customs or other officials, we will not provide a refund for the order.

  1. Our liability for any products we sell

We are not responsible for any bodily injury, bodily harm, or accidental deaths that occur by misusing any product we sell. Any injury or death occurring from a product purchased from iHunter or its affiliates is the responsibility of the buyer.  Nothing in this clause 8 excludes any liability for death or personal injury caused by negligence.

  1. Third party selling

Our website also operates as a marketplace, which allows private sellers to sell their items, using our website as a platform.

If you are a private seller, the content of your adverts must be legal, decent, honest, and truthful. UK ads must comply with the British Code of Advertising Practice and all other codes under the general supervision of the Advertising Standards Authority. Your advert is accepted for publication or not at iHunter’s absolute discretion, and when deemed necessary, the advert copy may be edited and classified at iHunter’s discretion in order to comply with such requirements.

Any information you provide as part of the advert becomes publicly available and is therefore not treated as personal data. You agree to such information becoming public by submitting your ad for approval and publication.

Once an advert has been submitted, iHunter will endeavour to put the advert live as soon as possible, but we reserve the right to refuse or delete adverts we believe are inappropriate. iHunter is not able to verify the truthfulness of any statements made by you in the advert copy. Accordingly, you are responsible for any losses, expenses or other costs incurred by iHunter that are caused by an untrue statement deliberately made or provided by you.

You will have the option to upgrade the advert that they have submitted to iHunter from the standard advert to another one that iHunter promotes. These may be different in design, colour or position on the website and may run for a different duration, unless you have withdrawn the advert from sale or marked it as sold. In the event that an advert upgrade is purchased and then withdrawn before the purchased duration has finished, then you agree that, even if you subsequently decide to put the advert live again, refunds for any unused time will not be provided.

Trade adverts may also be posted, but you may be required to select the Trade option within your account. We reserve the right to ban/delete any users/adverts which are considered to be either inappropriate, illegal or are (for trade customers) in direct competition with the iHunter shop products.

You are advised to check advert details carefully before entering into any agreements of any kind. If in doubt, please seek legal advice.

We shall not be liable for any damages, including without limitation, indirect or consequential damages, howsoever arising out of use of this website or in respect of any of your actions or omissions taken in reliance on any of the advice or information contained on this website, including but not limited to within the adverts published on the website

This website contains hypertext links to websites operated by parties other than iHunter or its associated companies. iHunter does not control such websites and is not responsible for their content. iHunter’ inclusion of hypertext links to such websites does not imply any endorsement of the material contained on these websites or of their owners.

The copyright in all adverts is owned by iHunter and by submitting an advert, you hereby assign all such copyright to iHunter.

It is technically impossible to provide a website free of faults and we do not claim to do so. No guarantee is made that your advert will be provided continuously free of faults.

We may at any time remove any or all of the materials from your adverts which in iHunter’ opinion are unlawful or have been posted in breach of this agreement.

You shall report to iHunter any suspected errors with the advertisement as soon as they come to your attention.

We reserve the right to refuse to publish any advertisement without ascertaining any reason, and to classify, edit and delete at its sole discretion. The placing of any advert is an acceptance of these conditions.

  1. Making purchases on our website from third parties

When you make a purchase from a third party seller, we are not involved in the actual transaction between buyers and sellers. The contract for the sale is directly between buyer and third party seller. We are therefore not a party to that transaction.

We have no control over, and do not guarantee the existence, quality, safety, or legality of, items advertised; the truth or accuracy of your content, listings, or feedback; the ability of sellers to sell items; the ability of buyers to pay for items; or that a buyer or seller will actually complete a transaction or return an item. You are solely responsible for your purchase, which you make at your own risk, and you should carefully review the third party sellers’ privacy statements and other conditions of use.

  1. Our refund policy

If you believe you require a refund for any reason you will need to email us at info@ihunter.co.uk  either from the email address you used when you registered your iHunter account or, if you email from a different address, you will be required to include your email receipt. Refunds are granted at iHunter’s discretion and may be applied for at any time. Refunds will be applied to the same card your payment was made on if possible and processed on our next payment run.

Some items may incur a 20% restocking charge and may also have the original cost of postage (when purchased) deducted from any refund given, refunds may also be reduced or refused if the item / items are damaged or not suitable for resale.

  1. General

We will not be responsible for failure to provide the goods (or any defect in providing the goods) due to a force majeure event, being any event that occurs outside our reasonable control, including strikes, lock-outs or other industrial action, failure of a service (including telecommunications network), an act of God, war, riot, fire, flood, storm, breakdown of plant or machinery, compliance with a law, rule or governmental order or direction, or default on the part of a supplier or sub-contractor.

These terms and conditions, together with the order confirmation provided by us to you at the time of purchase, shall be the entire agreement between you and us regarding the goods.

You may not, without our prior written consent, assign, transfer or subcontract any obligations under these terms and conditions (although we may do so without your consent).

These terms and conditions do not confer any rights on any third party, and so the Contracts (Rights of Third Parties) act 1999 shall not apply.

If we wish to give you a notice under these terms and conditions, we will send it to the email address you signed up with when you purchased your subscription. If you wish to send us a notice, please email to info@ihunter.co.uk. Notices shall be deemed delivered at the time of transmission. This shall not apply to the service of legal proceedings.

These terms and conditions, and any non-contractual obligations arising hereunder, shall be governed, and construed in accordance with the laws of England and Wales, and the English courts shall have exclusive jurisdiction to deal with any dispute arising hereunder.

iHunter – Brinyte Torches or Associated Products

All Brinyte warranties are manufacturer’s warranty, and are covered and handled directly by Brinyte, they can be contacted through their UK Facebook page.

PayPal can not be taken for Airguns or other restricted items as it violates PayPal’s policy. Credit and debit cards will only be accepted. 

    Delivery Times & ID Licence Checks

    Once we have successfully received your order and verified that the appropriate amount of money has been received, you will be contacted within 12 working hours to arrange a convenient time for us to personally deliver your order.

    Your order would be delivered within 5 working days of paying for your item

    Delivery times are based on Monday to Friday 0900-1700, Delivery times outside of these days/times by agreement only

    You  need to produce a photo i.d. and proof of address such as a utility bill. We need to be able to verify your age, address and that the goods have been paid for by the person we are delivering to

    We can also deliver to your work address, however please be aware that you would be required to take suitable photo I.D and proof of home address with you on the day.

    It is vitally important that the actual person buying the Airgun / Moderator or firearm is present at the point of delivery in order for ID to be checked

    Failure to be present or available at the agreed time slot will result in the loss of the delivery charge, the delivery would have to be re-arranged.

    Delivery Areas are as follows by postcode:

    County Post Code Prefix Included Post codes
    Leicestershire LE ALL
    Staffordshire ST ALL
    Derbyshire DE ALL
    Walsall area WS ALL
    Birmingham B B1 to B48
    B66 to B79
    B90 to B94
    Northamptonshire NN NN14 to NN17
    NN6
    Coventry Area CV CV1 to CV13
    CV21 to CV23

    Loss or Damage in Transit

    The Seller will not be responsible for damage or loss of goods or part thereof in transit or for any discrepancy between the goods delivered and the goods ordered unless the customer gives written or email notice of a claim to “The Seller” and the carrier within three (3) business days of delivery.

    In the event of damage to goods or part thereof in transit or for any discrepancy between the goods delivered, and the goods ordered, the customer must hold the goods and make them available for inspection or collection by “The Seller” or its representatives on request.

    Delivery Errors

    The Customer must inform “The Seller” immediately (the same day or, at the latest, the first business day following delivery) concerning any claim of delivery error or non-conformity of goods, in kind or in quality, compared with the information in the purchase order.

    Any claim made after this time period may be rejected. All claims must be made in writing and sent to “The Seller” or by email

    Any claim that does not respect the rules defined above cannot be taken into account and release “The Seller” of any responsibility to the customer.

    In the case of delivery error or exchange, all goods to be exchanged or refunded must be returned to “The Seller” in whole, in its original packaging and in perfect condition to our business address

    For claims to be accepted, the customer must first make a declaration to “The Sellers” concerning any returns and receive and “The Seller” consent. If accepted, the customer will ship the package to our business address

    Shipping fees shall be at “The Sellers” expense, except in the case where the goods do not correspond to the original declaration made by the customer concerning the return, or a customer has simply changed their mind. “The Seller” may waive any shipping costs where they will be visiting the customer with a replacement order or replacement goods.

    Faulty Goods and Exchanges

    All products leave our premises in perfect condition. The customer must notify the carrier (or postman) of even the slightest trace of damage (holes, signs of crushing, etc.) to the parcel prior to opening the parcel, and refuse the package if necessary. A new, identical product will then be sent to the customer at no additional charge.

    No exchanges can be made at a later time for goods claiming to be damaged during carriage following the opening of the package, without notification at time of reception.

    Returns Policy

    If you order an item, and it isn’t what you expected, then we’ll happily take most products back (within 14 days from date of receipt) as long as it is in unused, as new condition and in its original packaging. This does some items, such as made-to-order, special ordered items or personal use, we are unable to take the products back. Additionally, cancellations of special order / made to order items may incur a restocking fee. If you have any queries, then please call us to ask for further details.

    Please note that ALL non-faulty items must be returned in saleable condition and in all original packaging.

    The Customer shall comply with the “The Seller”  returns procedure as defined below. “The Seller” will not accept any returned goods should the return’s procedure not be followed.

    The Customer must contact “The Seller” by either telephone or by e-mail to obtain an authorization to return the item.

    In cases where the faulty or damaged goods are rejected within 14 days, the Customer is entitled to a replacement, alternative goods or a refund. The faulty or damaged product must be returned to the location specified by “The Seller” before the refund or replacement can be issued.

    All refunds will be issued within 14 working days of an order being cancelled or items returned.
    “The Seller” accepts no responsibility over returns shipping costs for rejected items unless they are faulty in which case “The Seller”  will cover the normal cost of returning the goods via tracked post or courier but will not cover the cost of express, next day, Saturday, am, special or any other form of expedited delivery.

    Cancellations

    Cancellations are only accepted if the Customer complies with “The Seller” cancellation procedure and before any goods have been despatched. If the order has been despatched prior to the cancellation, the return’s procedure as defined above will apply. If the procedure is not followed, the order will be considered valid and the Customer will remain liable for the full payment.

    Cancellations can be made either by telephone or by e-mail directly with “The Seller”

    Cancellations and returns requests made after a product has been delivered and is deemed fit for purpose need to be authorised by “The Seller” The cost and risk of returning these goods is solely the customers. A credit will only be made once the returned goods have been inspected and deemed fit for resale.

    “The Buyer” can organise the collection of these goods and the cost subtracted from the amount to be credited to the customer, or the goods can be shipped and paid for by the customer on their own nominated carrier with the appropriate insurance cover. Returned goods must be in their original packaging, complete with none of the internal packaging having been opened.

    These terms and conditions are governed and shall be interpreted in accordance with U.K. Law.